Frequently Asked Questions

How do I place an order?

You can place an order online through our website by selecting your product, customizing the options, and checking out. You can also request a quote for custom projects or contact our team for assistance.

What file formats do you accept?

We accept print-ready PDF files as well as common image and design formats such as JPG, PNG, AI, PSD and EPS. For best results, send high-resolution files with fonts embedded or outlined.

Can you help with the design?

Yes. Our design team can create a new design from scratch or adjust your existing files so they are ready for print. Tell us what you need when you request a quote.

How long does printing take?

Turnaround depends on the product, quantity and finishing options. You will receive an estimated completion time when your order or quote is confirmed.

Do you offer same-day or rush printing?

Rush service is available for many products, depending on our current workload. Contact us with your deadline and we will confirm what is possible.

What are your payment options?

You pay in cash (EGP) when you pick up your order or when it is delivered. There is nothing to pay online, and we always confirm the final price with you first.

Can I get a custom size or material?

Absolutely. We print on a wide range of sizes, papers and materials. Use the Request a Quote form to describe your project and we will recommend the best option.

Do you offer bulk or business discounts?

Yes, larger quantities and regular business orders may qualify for special pricing. Request a quote with your quantities and we will send you a personalized offer.

How can I follow up on my order?

Use the Track Order page with your order number and the phone number you ordered with. You can also contact our team by phone, email or the contact form.